Terms & Conditions

Last updated: May 08, 2025

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the website customtripcards.com (“Service”) operated by CustomTripCards (“us”, “we”, or “our”).

By accessing or using any part of the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. Intellectual Property & Licensing

All products, designs, and templates available on this website—including our boarding pass card templates—are the intellectual property of CustomTripCards and are protected by copyright and intellectual property laws.

🔒 Personal Use License

When you purchase a template, you are granted a non-exclusive, non-transferable license to use the files for personal use only. You may:

  • Edit and personalize the templates for your own private events
  • Print them for personal occasions (e.g., parties, gifts, celebrations)

🚫 Prohibited Use

You may not:

  • Use the templates or final designs for commercial purposes
  • Resell, redistribute, sublicense, or share the digital files
  • Claim the designs as your own
  • Upload the templates or final designs to third-party print-on-demand platforms (e.g., Zazzle, Redbubble) for resale
  • Use the templates as part of any product or service you intend to sell

We reserve the right to take legal action in response to unauthorized commercial use or infringement of our intellectual property.

2. Orders and Payment

All purchases made through our website are processed securely via Stripe. We do not store or have access to your full payment information.

By placing an order, you agree that:

  • You have the legal right to use any payment method provided
  • All information you supply is true, accurate, and current
  • You understand the product being purchased is a digital file, not a physical item

3. Refund Policy

Due to the digital nature of our products, all sales are final and non-refundable once the file has been accessed or downloaded.

If you experience an issue with your order, please contact us at [[email protected]] and we will make reasonable efforts to resolve the issue.

4. Availability and Accuracy

We reserve the right to modify or discontinue any product at any time without notice. We also make every effort to display the templates and previews accurately, but colors may vary slightly depending on your monitor or printer settings.

5. User Responsibilities

By using our Service, you agree:

  • Not to use our products or website for any unlawful or unauthorized purpose
  • Not to violate any applicable laws or regulations in your jurisdiction
  • Not to interfere with or disrupt the security or functionality of our website

6. Limitation of Liability

To the fullest extent permitted by law, CustomTripCards shall not be liable for:

  • Any indirect, incidental, special, or consequential damages
  • Any loss of profits or data arising out of or in connection with the use of our templates or website
  • Any printing issues or third-party service failures (e.g., printing labs or photo printers)

7. Changes to Terms

We reserve the right to update or replace these Terms at any time. Any changes will be posted on this page with the updated “Last Updated” date.

Your continued use of the Service after changes are posted constitutes acceptance of those changes.

8. Governing Law

These Terms are governed by the laws of Ontario, Canada. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Canada.

9. Contact Us

If you have any questions about these Terms, please contact us: